FAQ
- How much does shipping cost?
- What's my size?
- The prices on your website are in US$. Can I pay in €, ¥, £ or ฿
- What forms of payment do you accept?
- Do I need PayPal?
- How long will delivery take?
- Can I track my order?
- Can I return my order?
- How secure is this store?
- Are there any import duties or tax?
- Do I have to pay for customs?
- Where do you ship from?
- What countries do you ship to?
1. How much does shipping cost?
The shipping price depends on the weight of your package and where you live. You will get an exact price when you go to pay for your order. We average at about $17-$32.
2. What's my size?
We understand getting the right size online can be a challenge. With a measuring tape and our sizing guide you should be able to find the right fit for you. We also give the models measurements in the description of each product for additional guidance.
If you still have trouble figuring it out, please contact us directly and we will do our best to help.
3. The prices on your website are in US$. Can I pay in €, ¥, £ or ฿?
Yes, when you pay for your order the price will be converted to your local currency.
4. What forms of payment do you accept?
We use PayPal for all payments, you do not need a PayPal account to pay. You can use PayPal to pay with credit cards such as Visa, Master Card, American Express and Discover.
You can also pay directly from your PayPal account balance.
5. Do I need PayPal?
No. You can use order without an account. A PayPal account does make the checkout process slightly easier. But it's possible to enter your credit card information without a Paypal account.
6. How long will delivery take?
During this heavy sales period we cannot guarantee a shipping time but we are moving as fast as we can. If you have any concerns please feel free to email us. Customer service with still be available till September.
7. Can I track my order?
For shizzle. Right after we pack your order we will e-mail you a tracking code.
8. I'm not happy with my product/I got the wrong size. Can I return my order?
No problem, within 21 days you can ship it back to us. Please, look at the return form that came with your package for information. In case you lost it, click here to print a new one.
For more specific questions please contact us here.
For more specific questions please contact us here.
9. How secure is your store?
We use PayPal, which automatically encrypts your confidential credit card and personal information using 128-bit SSL — the highest level of commercial encryption currently available.
10. Are there any import duties or tax?
Yes, depending on where you live and your local customs policies. Customers will be responsible with covering their own package custom's tax (if any).
11. Do I have to pay for customs?
Depending on what country you live in, you might be charged with additional import fees. This varies from country to country, so we can't calculate it before hand.
12. Where do you ship from?
All our shipments are sent from our office in Bangkok, Thailand.
13. What countries do you ship to?
We ship to:
We ship to:
- Afghanistan
- Albania
- Algeria
- Andorra
- Angola
- Anguilla
- Antigua And Barbuda
- Argentina
- Armenia
- Aruba
- Azerbaijan
- Australia
- Austria
- Bahamas
- Bahrain
- Bangladesh
- Barbados
- Belarus
- Belize
- Benin
- Belgium
- Bermuda
- Bolivia
- Bosnia And Herzegovina
- Botswana
- Brazil
- Bulgaria
- Burkina Faso
- Burundi
- Brunei
- Bhutan
- British Virgin Islands
- Brunei
- Cape Verde
- Cambodia
- Canada
- Costa Rica
- Czech Republic
- Cayman Islands
- Central African Republic
- Chad
- Chile
- China
- Colombia
- Comoros
- Congo
- Congo, The Democratic Republic Of The
- Costa Rica
- Croatia
- Cuba
- Curaçao
- Côte d'Ivoire
- Djibouti
- Denmark
- Dominica
- Dominican Republic
- Ecuador
- Egypt
- El Salvador
- Estonia
- Ethiopia
- Fiji
- Finland
- France
- Gabon
- Gambia
- Germany
- Greenland
- Greece
- Georgia
- Ghana
- Gibraltar
- Grenada
- Guatemala
- Guadeloupe
- Guinea
- Haiti
- Honduras
- Hungary
- Hong Kong SAR China
- Iceland
- Iran, Islamic Republic Of
- Iraq
- Israel
- India
- Indonesia
- Ireland
- Italy
- Japan
- Jamaica
- Jordan
- Kazakhstan
- Kuwait
- Kenya
- Kiribati
- Korea, Democratic People's Republic Of
- Kyrgyzstan
- Latvia
- Laos
- Luxembourg
- Lebanon
- Liberia
- Libyan Arab Jamahiriya
- Lithuania
- Macau SAR China
- Macedonia, Republic Of
- Madagascar
- Malawi
- Mali
- Malta
- Mauritius
- Mexico
- Moldova, Republic of
- Montenegro
- Montserrat
- Morocco
- Mozambique
- Malaysia
- Maldives
- Malta
- Monaco
- Morocco
- Mongolia
- Myanmar (Burma)
- Nepal
- Namibia
- Nicaragua
- Niger
- Nigeria
- Norway
- Netherlands
- New Zealand
- Norway
- Oman
- Pakistan
- Panama
- Papua New Guinea
- Paraguay
- Peru
- Poland
- Philippines
- Poland
- Portugal
- Qatar
- Republic of Cameroon
- Romania
- Rwanda
- Samoa
- Senegal
- Serbia
- Sierra Leone
- Slovakia
- Slovenia
- Solomon Islands
- Somalia
- South Africa
- South Sudan
- Sudan
- Swaziland
- Syria
- San Marino
- Saudi Arabia
- Singapore
- South Korea
- Spain
- Sri Lanka
- Sweden
- Switzerland
- Taiwan
- Togo
- Tonga
- Trinidad and Tobago
- Tunisia
- Tajikistan
- Thailand
- Trinidad & Tobago
- Turkey
- Uganda
- Ukraine
- Uruguay
- Uzbekistan
- United Arab Emirates
- United Kingdom
- United States
- Venezuela
- Virgin Islands, British
- Vietnam
- Yemen
- Zambia
- Zimbabwe